Shipping Guidelines
Ensure smooth and timely delivery by following our shipment requirements.Packaging Requirements
- All shipments must be securely packed
- Fragile items must be properly cushioned and labeled.
- Liquid items must be leak-proof and sealed.
- Outer packaging must clearly display the delivery address and contact number.
- Trun Logistics is not responsible for damage due to improper packaging.
Address Accuracy
Customers must provide:
- Complete address
- Valid landmark (if applicable)
- Correct recipient contact number
Incorrect details may result in:
- Delivery delays
- Failed delivery attempts
- Additional charges
Weight & Size Limits
Shipment size and weight must comply with the selected service type. Oversized or overweight parcels may incur additional charges or rejection.
Delivery Timelines
Hyperlocal: Target 2–4 hours (within city)
Same-Day: Delivery within the same business day
Next-Day: Inter-city delivery on the next business day